Cookie Policy

Learn how we use cookies and similar technologies to enhance your experience on our platform.

Last updated: January 3, 2026

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

At Klen AI, we use cookies and similar technologies to enhance your experience on our AI-powered recruiting platform, analyze usage patterns, and improve our services. This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

Note: This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

Types of Cookies We Use

Essential Cookies

Required

These cookies are necessary for the basic functioning of our platform and cannot be disabled.

Cookie NamePurposeDuration
access_tokenAuthentication session (HTTP-only)30 minutes
refresh_tokenSession refresh (HTTP-only)30 days
tenant_idTenant/workspace routing and context30 days

Performance & Analytics Cookies

Optional

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.

Cookie NamePurposeDuration
_gaGoogle Analytics - distinguish users2 years
_ga_*Google Analytics - session state2 years
_gidGoogle Analytics - distinguish users24 hours

Functional Cookies

Optional

These cookies enable enhanced functionality, such as remembering referral codes and attribution details.

Cookie NamePurposeDuration
klen_affiliate_attributionStores referral and UTM attribution for discounts/credit90 days
klen_referral_codeStores a referral code for signup and billing90 days

Targeting & Marketing Cookies

Optional

These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant content.

Cookie NamePurposeDuration
_fbpFacebook Pixel - track conversions3 months
_gcl_auGoogle Ads - conversion tracking3 months

Third-Party Cookies

We work with trusted third-party service providers who may set cookies on your device when you visit our platform. These cookies help us provide better services and analyze usage patterns.

Analytics Services

Google Analytics

Tracks website usage and user behavior to help us improve our platform.

View Google's Privacy Policy

Marketing Services

Facebook/Meta

Tracks conversions and enables targeted advertising on Facebook and Instagram.

View Meta's Privacy Policy

Local Storage and Similar Technologies

In addition to cookies, we may use browser storage technologies such as localStorage and sessionStorage to support site functionality (for example, remembering consent preferences).

KeyPurposeDuration
klen-consent-preferencesStores cookie consent choices and timestampUp to 13 months
klen-user-geoCaches country lookup for consent requirements24 hours
onboarding_tenant_idOnboarding flow state (session-only)Session

Geolocation for Consent

We may use an IP-based country lookup service to determine whether to show a cookie consent banner. This lookup may involve sharing your IP address and basic request information with the service provider. You can disable optional cookies at any time by changing your browser settings or clearing stored preferences.

Managing Your Cookie Preferences

Cookie Consent Banner

Where required by law (for example, in the EEA/UK/Switzerland), you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Learn more about each cookie category

Changing Your Preferences

You can control cookies through your browser settings, and you can clear stored consent preferences by clearing site data in your browser. If you disable optional cookies, some features (such as analytics and marketing attribution) may not work as expected.

Browser Settings

You can also control cookies through your browser settings:

What You Can Do

  • • Block all cookies
  • • Allow only first-party cookies
  • • Delete existing cookies
  • • Set cookie expiration preferences

Important Note

Please note that disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are necessary for the platform to function properly. If you disable functional or analytics cookies, some features may not work as expected.

Cookie Data Retention

Different cookies have different retention periods based on their purpose:

Session Cookies

Deleted when you close your browser session

Persistent Cookies

Remain on your device for a specified period (ranging from days to years)

Analytics Cookies

Typically retained for 2 years, can be deleted earlier

Marketing Cookies

Usually retained for 3-12 months, varies by provider

Questions About Cookies?

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Mailing Address

Klen AI, Inc.
8 The Green STE B
Dover, DE 19901
United States

For cookie-related inquiries, please include "Cookie Policy" in your email subject line. We'll respond within 3 business days.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through the platform if changes are significant
  • Send email notifications for material changes
  • Update our cookie consent banner if necessary

We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices.